Commonly Asked Questions

We welcome new patients of all ages, and we will try our best to help you on your recovery journey. We have experience and training for working with a wide variety of mental health issues. 

Simply call our office, send an email, or use the contact form- stating that you would like to schedule a first-time appointment. You will be contacted to gather some initial intake information. Insurance information will be discussed as well as a suitable practitioner who could most effectively meet your needs.

 

It depends on what you are struggling with, how consistent you are with your treatment, and how quickly you can apply what you learn in therapy or make the changes for total wellness that you identified as your goals.

 

For your convenience, we participate with Blue Cross Blue Shield PPO and United Health. Please check with your individual insurance carrier to find out if our practice is in your network.

As a courtesy to our client’s whom we are in network with your insurance plan, we will submit claims on your behalf to your insurance carrier. If we are out of network with your insurance plan the fees for services are due at the time of your appointment. If you are out of network we will provide you with the appropriate documentation to submit to your insurance plan.

You are responsible for your deductible, co-payment, or any co-insurance. We expect co-payments to be made at each visit so that we may keep our billing costs down. Once your insurance company determines what your financial responsibility is we ask that you make your co-payment and pay off any remaining balance at each visit. You can pay with cash, check, or credit card.

Our fees are based on the educational level of the provider you wish to see. These fees apply to those individuals who wish to pay out of pocket for services and NOT utilize their insurance benefits. If you are paying out of pocket for services, we will provide you with these fee schedules at the time of your initial visit. If you choose to use your health insurance, then each provider who participates in that network has agreed to receive the contracted rate that the company has determined for a particular service rendered. 

If you should have any questions or need clarification, please call our office. We look forward to assisting you with your behavioral health treatment needs.

Please bring the following to your first appointment:

· A photo ID such as a Driver's license

· Your insurance card

· A method of payment for the first visit if we are not billing your insurance and for your copay

· A list of medications you are currently taking

· A list of any psychiatric drugs you have tried in the past

· Your medical doctor and/or psychiatrist’s name and contact information

· Any other documents you consider important for the practitioner to know about

Your first visit with a practitioner will last approximately 45-50 minutes . You will be asked many general and specific questions about yourself , your life, past history, what causes you stress, what symptoms you have recently experienced, and the reason for requesting the appointment. It is important to be completely honest in order to have the best possible outcome in your treatment. Remember, everything you tell your practitioner is completely confidential, no one is judging you or your behavior, and our practice is a safe place to talk about anything that may be troubling you. Once a diagnosis is made, you will be given information about your treatment plan. It may include suggestions for life style changes, a recommendation to talk with another provider (psychiatrist or other professional) for a trial of medication or to address additional needs beyond therapy.

Follow up appointments range from 45-60 minutes with a therapist. Depending on your needs follow up appointments can occur weekly or biweekly; decreasing in frequency as the acuity of your needs decreases.